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First Mile vs. Middle Mile vs. Last Mile: What Are the Differences in These Costs?

Published Oct 2024

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In supply chain management, transportation costs can be broken down into three distinct segments: First Mile, Middle Mile, and Last Mile. Understanding these segments and their associated costs is critical for businesses that want to optimize their logistics operations and reduce transportation expenses. Each of these stages involves different logistics activities, distances, and complexities, and they contribute differently to the overall cost structure. Let’s dive into the key differences between the costs associated with these segments, using an example of a food and gift e-commerce retailer that manufactures and ships its products across the U.S.

1. First Mile: From Manufacturer to Fulfilment Centre

The first mile refers to the initial phase of the supply chain, where goods are moved from the point of origin (manufacturer, supplier, or producer) to a fulfilment centre or warehouse. This stage typically involves transporting large quantities of goods, often in bulk, to central locations for further processing or storage.

Characteristics of First Mile:

  • Example: Consider a food and gift retailer with production facilities in Kansas City that manufactures gourmet gift baskets and food products. The first mile involves moving these goods from the production site to their main fulfilment centre in Chicago.
  • Volume of Goods: Large shipments of gift baskets, non-perishable food items, and packaging materials are transported in bulk.
  • Distance: The goods travel from the Kansas City production facility to the Chicago fulfilment centre, a relatively long domestic route.

 

Key Cost Drivers:

  • Transportation Mode: In this example, road transportation (trucks) is often used, as it’s cost-effective for domestic bulk shipments.
  • Fuel Costs: Moving heavy goods over long distances contributes significantly to fuel expenses.
  • Packaging and Warehousing: Products must be securely packaged for safe transit and may require temporary storage at the fulfilment centre, adding warehousing costs.

2. Middle Mile: Connecting Fulfilment Centres

The middle mile is the phase where goods are moved from the fulfilment centre to distribution hubs or regional warehouses. This is essentially the bridge between the first mile and the last mile. The middle mile plays a crucial role in ensuring that goods are positioned closer to the end customer before the final leg of delivery

Characteristics of Middle Mile:

  • Example: Once the gift baskets reach the fulfilment centre in Chicago, they are sorted and then shipped to regional distribution centres in cities like New York and Dallas for further distribution.
  • Intermediate Distances: The middle mile typically covers domestic routes between states, moving goods from one region to another.
  • Consolidation of Shipments: Goods are consolidated at the Chicago facility and then shipped in bulk to regional hubs.

 

Key Cost Drivers:

  • Cross-Docking: In some cases, products are cross docked at regional hubs, quickly transferred from one truck to another, minimizing storage costs.
  • Transportation Cost: Moving goods between fulfilment and regional distribution centres incurs costs, driven by fuel prices, distances, and vehicle load.
  • Labor: Transferring goods between transport vehicles and managing inventory at regional warehouses involves labour costs.

3. Last Mile: From Distribution Centre to Customer

  • Example: After the gift baskets arrive at the regional distribution centres in New York or Dallas, they are sorted for local delivery. Orders are then shipped directly to customers’ homes or businesses within the surrounding areas.
  • Customer-Centric: This stage focuses on getting products to individual customers quickly and efficiently, ensuring timely deliveries.
  • Smaller Loads: Delivery vans carry smaller batches of orders, making multiple stops to deliver to individual customers.

Key Cost Drivers:

  • Fuel and Vehicle Maintenance: Frequent stops and shorter trips increase fuel consumption and vehicle wear, driving up costs.
  • Labor Costs: The need for delivery drivers and couriers to handle a higher volume of individual orders raises labour costs.
  • Failed Deliveries: If customers aren’t available or there are incorrect addresses, redelivery attempts add to the expense.
  • Customer Expectations: E-commerce customers often demand faster deliveries (e.g., same-day or next-day shipping), which requires investment in expedited shipping options and sophisticated logistics systems.

Comparing the Costs

Using the example of the food and gift e-commerce retailer, each transportation leg—first mile, middle mile, and last mile—differs in terms of distances, volumes, and complexities.

Aspect First Mile Middle Mile Last Mile
Example Moving gift baskets from the Kansas City production facility to the Chicago fulfilment centre Shipping from Chicago to regional hubs in New York and Dallas Delivering from regional hubs to customer homes or businesses
Distance Long distances, within the U.S. Medium distances, regional Short distances, local
Volume Large bulk shipments Consolidated regional loads Smaller, individual shipments
Cost per Mile Lower due to economies of scale Moderate High due to smaller loads
Primary Costs Transportation, fuel, packaging Transportation, handling Fuel, labour, technology
Challenges Coordinating long-haul domestic logistics Consolidation, cross-docking Traffic, failed deliveries, time windows

Understanding the differences in first mile, middle mile, and last mile costs is crucial for businesses aiming to optimize their supply chain. In our example of the food and gift e-commerce retailer, the first mile involves moving goods domestically in bulk at a relatively lower cost per mile, the middle mile bridges regions with moderate costs, and the last mile is the most expensive and complex due to individualized deliveries and high customer expectations. By focusing on optimizing each segment and leveraging technology like Network design tool and automated warehousing, businesses can find ways to balance these costs and deliver goods to customers efficiently and cost-effectively.

Optimizing Transportation Costs with Optiflow

Our proprietary network design tool, Optiflow, is designed to help businesses optimize transportation costs across the entire supply chain—whether focusing on the first mile, middle mile, or last mile. With advanced modelling capabilities and data-driven insights, Optiflow can be used to optimize each of these legs individually or as a combined network.

How Optiflow Optimizes Each Mile:

  • First Mile Optimization: Optiflow can analyze production locations and shipping routes to determine the most efficient ways to transport bulk goods from manufacturing sites to fulfilment centres. By optimizing transportation modes (e.g., sea, air, or truck) and identifying the most cost-effective routes, businesses can minimize fuel consumption, transit times, and packaging costs.
  • Middle Mile Optimization: For the middle mile, Optiflow helps businesses optimize the positioning of regional hubs and distribution centres. The tool can recommend the best consolidation strategies, cross-docking facilities, and transportation routes to reduce costs, avoid delays, and ensure goods are always in the right place at the right time.
  • Last Mile Optimization: Given that the last mile is the most expensive and complex part of the supply chain, Optiflow can be used to position the inventory closer to customers so that the last mile cost and time decreases significantly contributing to savings and customer satisfaction.

Combined Network Optimization:

In addition to optimizing individual segments, Optiflow can model the entire end-to-end supply chain network, including global networks where the first mile involves ocean/air routes across countries. By considering the interdependencies between the first, middle, and last miles, Optiflow identifies opportunities for cost savings, optimizes production locations, transportation modes, and delivery strategies, and maximizes efficiency across the entire supply chain.

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